J.P. Morgan Access

Help Desk Phone Numbers by Region

The Americas	The Americas	Asia Pacific	Europe/Middle East/Africa	Merchant Services
866-872-3321 (US toll free) +1-813-432-6122 Upon calling the J.P. Morgan Access Support Group, you will hear the menu options listed below. At any time you may speak the name of the product/service about which you are calling, and be immediately transferred to a specialist. Menu 1: Logon Support (password reset) Security Administration Funds Transfers Inquiries Automated Clearing House (ACH) Receivables Edge Remote Deposit Capture Menu 2: Payables Web Services (Checks) Check Print Electronic Statements Liquidity Solutions Access Mobile Menu 3: Cash Reporting Wire Reporting Transaction Services Host to Host Merchant Services Menu 4: Foreign Exchange Payments Training (To schedule training) Global ACH Investor Services (Investor or Securities Services) Phone Numbers (Chase Online & Business Banking Phone Numbers) Private Bank Clients – Contact your Client Service Representative	Argentina 0800-444-1547 (AR toll free) +54-11-4348-3422 Brazil 0800-762-1114 (BR toll free) +55-11-4950-3304 Chile 800-203-077 (CL toll free) +56-2-2425-5444 Colombia +57-1-326-9758 Mexico 01800-211-0771 (MX toll free) +52-55-5540-9331 Peru +51-1-205-3774 Venezuela 0800-100-3741 (VE toll free) +58-212-954-8622	Australia 1800-302-364 (AU toll free) +61-2-9003-7224 China 400-658-7703 Hong Kong 800-964-289 (HK toll free) India +91-22-6157-4419 Indonesia +62-21-5291-8651 Japan 0034-800-1-00032 (JP toll free) +81-3-6736-6667 New Zealand 0800-885-019 (NZ toll free) Philippines +63-2-8878-1125 Singapore 1800-882-7706 (SG toll free) +65-6882-7897 South Korea +82-2-758-5300 Taiwan +886-2-2725-9329	+44-20-7134-5600 France +33-1-4015-4011 Germany +49-69-7124-2513 Israel +97-237-708-212 South Africa +27-11-507-0555	866-428-4962 (US toll free)