Help Desk Phone Numbers by Region
The Americas Latin America Asia Pacific Europe/Middle East/Africa

866-872-3321 (US toll free)
+1-813-432-6122
Logon Support (password reset)
Security Administration
Funds Transfers Inquiries
Automated Clearing House (ACH)
Receivables Edge
Remote Deposit Capture

Checks or Payables
Electronic Statements
Liquidity Solutions
Access Mobile

Cash or Wires
Transaction Services
Host to Host
Merchant Services

Foreign Exchange Payments
Training (To schedule training)
Global ACH
Investor Services (Investor or Securities Services)
Phone Numbers (Chase Online & Business Banking Phone Numbers)

Contact your Client
Service Representative







866-428-4962 (US toll free)
0800-444-1547 (AR toll free)
+54-11-4348-3422 0800-762-1114 (BR toll free)
+55-11-4950-3304 800-203-077 (CL toll free)
+56-2-2425-5444 +57-1-326-9758 01800-211-0771 (MX toll free)
+52-55-5540-9331 +51-1-205-3774 0800-100-3741 (VE toll free)
+58-212-954-8622
1800-302-364 (AU toll free)
+61-2-9003-7224 400-658-7703 800-964-289 (HK toll free) +91-22-6157-4419 +62-21-5291-8651 0034-800-1-00032 (JP toll free)
+81-3-6736-6667 0800-885-019 (NZ toll free) +63-2-8878-1125 1800-882-7706 (SG toll free)
+65-6882-7897 +82-2-758-5300 +886-2-2725-9329

+44-20-7134-5600 +33-1-4015-4011 +49-69-7124-2513 +97-237-708-212 +27-11-507-0555

For JP Morgan Access, Press 1
Using your telephone keypad enter the letters and numbers of your JPMorgan Access User ID and Press # when complete.

Logon Support (password reset), Press 1
Security Administration, Press 2
Payments, including Wires and ACH, Press 3
Electronic Statements, Press 4 Liquidity, Press 5.
Transaction Services, Press 6.

For Access Language Services, Press 2
Russian Access Support, Press 1
German Access Support, Press 2
French Access Support, Press 3

Multicash or EBICS, Press 3

Russia Online, Press 4

Direct File Transmission and Host to Host, Press 5

Transactional Inquiries, Press 6